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About me
Hi again 👋 I'm Goldy. My pronouns are she/her, and I'm a dog mama, outdoor enthusiast, and big proponent of women in STEM.
I've spent my entire career focused on expanding access to healthcare services through technology and I'm especially passionate about supporting and empowering people to take control of their mental health.
I'm happiest when endlessly walking through a new and unknown place, cooking up a bunch of delicious Pan-Asian dishes, cuddling with my pups, making things with my hands (#grandmacrafting), and spending quality time with my husband and loved ones.
Professional summary
I'm an experienced product leader with a track record of launching and scaling healthcare technology solutions that drive patient engagement and operational efficiency. I have expertise in AI-driven healthcare solutions, team leadership, and go-to-market strategy. I'm passionate about leading cross-functional teams to deliver innovative, high-impact products.
Throughout my career, I've focused on leveraging technology to improve healthcare outcomes, whether through AI-powered tools, streamlined clinical workflows, or enhanced patient communication platforms. I thrive in fast-paced environments where I can apply my technical background and healthcare knowledge to solve complex problems.
My approach combines rigorous user research, data-driven decision making, and strategic thinking to create products that truly meet user needs while driving business growth.
Experience
Head of Product
Everbright Health
August 2025 - present
- Defined Everbright's initial product strategy and roadmap as the first tech hire, rapidly validating needs across clinical, operations, and sales teams and delivering core product capabilities from concept → working prototype within 30 days
- Developed a proprietary eligibility-detection algorithm that increased accurate identification of eligible patients by 100% and reduced manual data collection and validation work by 85%
- Built the engineering function from the ground up—hiring 3 engineers in one quarter, establishing development standards, and implementing agile processes to support rapid, iterative product delivery
- Partnered closely with sales and market development teams to deliver technical demos, build tools for opportunity-sizing evaluations, and create data-driven insights that supported new market launches and provider partnerships
Head of Product / Founding Product Manager
Flourish Labs
October 2023 - August 2025
- Prototyped a hybrid care model for Peers.net that leverages AI and professional peer counselors to support youth mental health; prototype blends Figma, Gemini, and humans to unlock scalable interactive chat experiences that resonate with Gen Z youth, and have escalation pathways and youth-specific risk detection built directly into the product
- Led a cross-functional team to design and launch a new offering for real-time, chat-based peer support, increasing patient engagement by 400% and setting up foundations for R&D of a hybrid care model (AI + peers)
- Integrated an AI-powered tool into peer supporter workflows to record peer support sessions (with patient consent), improve quality of care via real time guidance, and improve quality of session documentation via AI scribe
- Increased E2E Peers.net website conversion by 100%, using extensive user research to optimize top of funnel conversion
Senior Product Manager
Ro
January 2020 - May 2023
- Led a cross-functional team of 10 to improve Ro's care-oriented task management experience, which reduced cost of care by 21.5% through a combination of software and operational efforts
- Pitched and implemented a tool to streamline clinical review processes for Ro's metabolic health offering, Ro Body, which reduced time spent on manual practitioner workflows by ~50% and resulted in projected cost savings of >$2.5M per year
- Managed the successful delivery of Ro's first productionized data science model, unlocking insights on patient inquiries
- Designed and developed Ro's proprietary healthcare communications platform, which supports over 100k patient interactions per week
Product Manager
Ro
November 2018 - January 2020
- Spearheaded Ro's efforts to collect structured medication data, enabling automated Rx interaction checking for improved patient safety
- Managed the launch of Ro's third brand, Rory, focused on women's midlife health
- Conducted extensive user research through interviews, focus groups, and patient surveys to garner comprehensive insight into the needs of Rory's target patient demographic
Associate Product Manager
Ro
July 2018 - November 2018
- Led and managed the launch of Ro's second brand, Zero, for smoking cessation
- Coordinated across five teams at Ro to launch six new men's health conditions under the Roman brand
- Reduced fulfillment costs for multi-product orders by implementing single-box shipping optimization features
Deployment Strategist
Palantir Technologies
August 2016 - April 2018
- Scoped and implemented three expansions of Palantir platforms at a major U.S. public health agency
- Reshaped public health preparedness data collection processes to digitize and centralized preparedness data
- Designed and managed software training for a multi-agency team of 1,800 users worldwide
- Led a seven-person, cross-functional team to integrate two new Palantir products at a national law enforcement agency
Education
Bachelor of Science in Engineering
University of Pennsylvania
School of Engineering and Applied Science
Summa Cum Laude, GPA: 3.82
Major: Systems Science & Engineering
Minor: Mathematics
Skills & Expertise
Strategy & Productivity
Product Strategy
Cross-functional Collaboration
Leadership
Asana
Jira
Google Workspace
Programming & Prototyping
SQL
ChatGPT
Gemini
v0 by Vercel
LLM prompt tuning
HTML/CSS
YAML
Looker
Metabase
Design & UXR
Qualitative User Research
Customer Insights
Human-Centric Design
Figma
Sketch
Canva
Usertesting.com
Qualtrics